Shipping Policy

Last updated: 19 September 2026

Contact: klik3dprint@gmail.com

Business address: Eekhoornakker, 3994 ET Houten, Netherlands

Made-to-order production

Many ZEQILO products are produced after an order is placed. Production time depends on quantity, customisation and current workload. We aim to communicate any expected delay before production begins.

Launch shipping area

ZEQILO is launching from the Netherlands. At launch, shipping destinations are enabled only where a reliable tracked shipping method and clear checkout rate are available. Additional EU destinations may be added gradually.

Shipping prices

Shipping charges are displayed at checkout before payment. We do not hide mandatory shipping fees until after an order is placed.

Delivery timing

Delivery estimates shown by the carrier are estimates, not guarantees. If no separate delivery period has been agreed for a consumer order, we will comply with the statutory maximum delivery period.

Customs and non-EU destinations

If non-EU destinations are enabled in the future, customs duties, import VAT, carrier handling charges or other local charges may apply. These will be disclosed where required and otherwise remain the responsibility of the customer where legally permitted.

Address errors

Please check your shipping address before paying. If you notice an error, contact us immediately. We cannot guarantee that an address can be changed after fulfilment has started.

Lost or damaged shipments

If a shipment arrives damaged or appears lost, contact klik3dprint@gmail.com with the order number and, where relevant, photos of the packaging and product. Consumer rights remain unaffected.